Shipping & Returns

Browse our broad selection of Craft Beers, Fine Wines, and Rare & Hard-To-Find Spirits!

From HWC to Customers:

Some states do not allow retailers to ship alcohol over state lines. We can, however, ship many other products like gift baskets and gourmet foods to these states, and customers in these states can order gifts of wine for friends and family elsewhere.

State laws on alcohol shipping are complex and under constant review. We look forward to a day when all states are open to out-of-state retailers so we can offer our full assortment of products to ALL. So keep those letters and emails flowing to your state legislators and let’s make all of our goodies available to you, no matter where you live!

To learn more about wine shipping laws, please visit the following site for links to each state's Alcoholic Beverage Control agency: NCSL Direct Alcohol Shipment Laws by State

We currently ship to the following states:

  • Alaska

  • Arizona

  • California

  • Colorado

  • Idaho

  • Illinois

  • Louisiana

  • Maryland

  • Massachusetts

  • Nebraska

  • Nevada

  • New Hampshire

  • New Mexico

  • Ohio

  • Oregon

  • Virginia

  • Washington

  • Wyoming

  • District of Columbia

 

*** Please be aware that the customer may be subject to a $14 fee if there is an error in the shipping address or if the shipment has to be re-routed. The customer is responsible for accuracy in submitted orders. In the event a fee is issued, the customer’s card will be charged and the customer will be notified via email.***

 

ADULT SIGNATURE (21+) REQUIRED UPON DELIVERY

No sale of alcoholic beverages will be made to any person under the age of 21. Delivery carrier will require proof of age and an adult signature. Freight calculations are estimated and include: freight and packaging within the continental US.

 

Shipping & Return Policies: Reference FAQs 

  • Shipping and handling charges may vary and will be adjusted prior to shipping.
  • We recommend insurance for all shipments, which is optional through UPS/FedEx.
  • Products cannot be shipped to an APO, FPO or PO Boxes.
  • Returned products will be subject to a 10% restocking fee and the cost of freight. No returns will be accepted without prior approval. If approved, you will have five (5) business days to ship a returning (unopened) item.
  • There are absolutely NO returns on opened bottles.
  • If you, the customer, should change your mind about an order already placed, but not yet shipped, or would like to add or remove items to a preexisting order before shipping, please call us toll free at 888.HWC.1965.
  • If your order has already shipped, and you still wish to cancel or change your order, please refuse the package upon delivery. Since every package requires a signature from someone twenty-one (21) years of age or older, you should have no concerns of the delivery of a package you intend to refuse.  A refund will be issued once the package has been returned, less the original shipping and handling charges, and return shipping and handling charges.
  • A submitted order does not guarantee shipment. All order must be verified through our security feature, and no order will ship until it is verified.
  • Express shipping, 2nd day shipping and overnight shipping applies to shipping times only and doesn't include verification, packaging and prep time. HWC will do everything in our power to ship ASAP.
  • GSO/UPS/FedEx will make several attempts to deliver before returning to HWC. These returned products will be subject to a 10% restocking fee and the cost of freight.
  • All shipping prices are estimated and are based on the destination, and the size and weight of goods being shipped. **Larger bottles and items with special packaging will require additional shipping cost.**
  • Certain items with odd sizes or shapes will have an additional $5 handling charge included in the shipping price. This is so we can take extra precaution shipping these typically rare or limited items.
  • When ordering, please make sure that your billing address corresponds with the billing address your issuing credit card bank has on file for you. Occasionally, some items are "Out of Stock" and will cause a few days delay; some items do not show back-order status on the web so we suggest that you call the store for availability before you submit your order.
  • Prices are subject to change without notice. Any Price shown as ($0.00), please contact us for current price.
  • Shipping charges are not refundable.
  • Some products might be weather sensitive. We strongly recommend and can arrange next day air freight for these items. We do not recommend ground delivery for wines due to the potential for heat exposure. We cannot be responsible for damaged wines due to the selection of ground delivery. It is NOT our responsibility for wines after they leave our warehouse. We will hold wines at no additional charge until temperature condition are more suitable for shipping if requested.
  • Certain products may have special boxes, packaging, or other valuable pieces that may be included by other merchants selling the same product. While we strive to maintain accuracy on the item pictures and descriptions, it is on the responsibility of the purchaser to confirm that the item is being sold with all the desired pieces and parts they are looking for prior to ordering. Please contact us via phone or email, and we'll gladly check the stock for you.

Be sure to visit us in-store - an Escondido, CA Landmark Store! 

Take a virtual tour of Holiday Wine Cellar here: Virtual Tour  

Regular Hours:

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Online and Phone Order Pick-Ups ONLY 10:00 AM - 3:00 PM

All Sunday Orders Must Be Placed by 2:30 PM for Same-Day Pick-Up

 

Holiday Hours:

Veteran's Day 9 am - 2 pm

Labor Day 10 am - 2 pm

Thanksgiving 10 am - 2 pm

Christmas Eve 9 am - 6 pm

Christmas Day CLOSED

New Years Eve 9 am - 6 pm

New Years Day CLOSED

Easter Sunday CLOSED

Memorial Day 10 am - 2 pm

Independence Day 9 am - 2 pm

Other Holiday hours will vary. Please call 760-745-1200 OR TOLL-FREE 1-888-HWC-1965 for the most accurate and up-to-date hours of operation.

Need your order before an upcoming holiday? Use the schedule below as a reference.

Generally we recommend shipping 10 days ahead to ensure that everything you need for your celebration is in your hands. 

 Holiday:

 Place your order by:

 Valentine’s Day

 February 5, 2019

 St. Patrick’s Day

 March 6, 2019

 Easter Sunday

 April 10, 2019

 Cinco de Mayo

 April 25, 2019

 Mother’s Day

 May 3, 2019

 Memorial Day

 May 18, 2019

 Father’s Day

 June 7, 2019

 Independence Day

 June 26, 2019

 Labor Day

 August 24, 2019

 Halloween

 October 20, 2019

 Veterans Day

 November 3, 2019

 Thanksgiving Day

 November 14, 2019

 Chanukah/Hanukkah (First Day)

 December 11, 2019

 Christmas Day

 December 14, 2019

 New Year's Day

 December 22, 2019

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

Note: These "order by" dates are recommended for those shipping Ground. You may still ship after these recommended dates but to guarantee arrival before the holiday, you may have to select an express shipping option.

Legal Disclaimer: The buyer assumes liability of the alcoholic beverage once purchased. By arranging for transportation of the alcohol, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any alcohol into any state. The buyer is solely responsible for the shipment of alcohol and other goods purchased and for determining the legality and the tax/duty consequences of having the alcohol shipped to him or her. If a buyer lives in a state where the direct shipment of alcohol by Holiday Wine Cellar violates the law, we suggest that the buyer provide an alternative address in another state or have their wine shipped to a third-party storage facility in a direct alcohol shipping-friendly state.

By placing this order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected designation. Holiday Wine Cellar will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that Holiday Wine Cellar in its sole judgment believes that such shipment will not subject Holiday Wine Cellar to the risk of any sort of legal action or other harm. Non-California residents are responsible for determining whether they may lawfully import alcoholic beverages into their state. Each state has its own rules about alcoholic beverage delivery. You may want to check with the appropriate agency in your state or county. See NCSL Direct Alcohol Shipment Laws by State 

In the event that between the date of order and date of arrival, the alcohol laws of your state change so as to make it illegal for you to import your alcohol shipment, you can return the order for a full refund. You will however, be charged for shipping and handling of the alcohol product.

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Welcome to our new website!

Welcome to Holiday Wine Cellar, where every day is a holiday! Our Escondido, California landmark store, located in North County San Diego, has been family-owned and operated since its conception in 1965 - specializing in import & domestic wines, craft beers, and spirits from around the world. Since 2009, we have made our extensive selection of fine wines, craft beers, and exceptional spirits available online. Customers receive the same white-glove service, selection, & tradition whether visiting our landmark store in-person or from the comfort of a computer, tablet, or phone.

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