We’re Here to Help
Let’s Get in Touch.
Have a question about an order, looking for a special bottle, or planning an upcoming event? Our Holiday Wine Cellar team is here to help.
Prefer to talk? Call 760-745-1200 or email service@
Contact Information
We’d Love to Hear From You.
Reach our team by phone, email, or the message form. We’ll get back to you as soon as we can.
Send Us a Message.
Tell us how we can help, and our team will get back to you.
Email service@
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Call Us
760-745-1200
Toll-free: 1-888-HWC-1965 (888-492-1965)
Customer service phone hours: Monday – Saturday, 9am – 5pm
Email Customer Service
Store Hours
How Can We Help?
We’re Here for Every Occasion.
Choose the topic that fits your question, or send us a message and we’ll point you in the right direction.
Orders & Customer Support
Questions about purchases, order status, pickup, and general assistance.
Wine, Beer & Spirits
Help finding a bottle, exploring recommendations, or checking product availability.
Events & Special Orders
Assistance with weddings, celebrations, corporate events, and larger purchases.
Delivery & Shipping
Questions about local delivery, shipping policies, and fulfillment options.
Visit Holiday Wine Cellar
Stop By and Say Hello.
Our family-owned landmark store in Escondido, in North County San Diego, has been serving customers since 1965. Browse our 10,000-square-foot shop for wines, craft beers, and spirits from around the world, and let our team help you find something new.
302 W Mission Ave
Escondido, CA 92025
Holiday hours vary. Please call 760-745-1200 to confirm before visiting.
Customer Service
Find What You Need.
The Holiday Wine Cellar Team
We’re Always Happy to Help.
Whether you’re searching for the perfect bottle or need assistance with an order, we’re just a message or phone call away.